At Mycoblooms Mushroomery, your satisfaction is our priority. We strive to deliver fresh, high-quality products with every order. If you are not entirely satisfied with your purchase, we’re here to help.
1. Return Eligibility
Due to the perishable nature of mushrooms and cultivation kits, we accept returns only under the following conditions:
- The product received is damaged, defective, or incorrect.
- You must notify us within 24 hours of receiving the product.
- The item must be unused and in its original packaging.
2. How to Request a Return
To initiate a return, please contact us via:
📧 Email: info@mycobloomsmushroom.in
📞 Phone: 96005 55087 / 81100 22834
Please include your order number, a brief explanation, and photographic evidence of the issue.
3. Refund Process
Once we receive your return request and verify the issue:
- A refund will be processed to your original method of payment or issued as store credit, based on your preference.
- Refunds may take 5–7 business days to reflect in your account.
4. Non-Returnable Items
We do not accept returns or issue refunds for:
- Products returned without prior communication.
- Items damaged due to mishandling after delivery.
- Mushroom kits that have been opened or used.
- Products returned after 24 hours of delivery.
5. Cancellation Policy
- Orders can be cancelled within 1 hour of placing the order, provided they haven’t been processed for shipping.
- Once shipped, orders cannot be cancelled.
6. Contact Us
If you have any questions about our return or refund process, feel free to reach out:
📧 Email: info@mycobloomsmushroom.in
📞 Phone: 96005 55087 / 81100 22834